In today’s fast-paced business environment, efficiency and customer-centricity are crucial factors that can make or break a company. For utility companies, the process of contract acquisition has long been a time-consuming task, especially with manual data entry from utility bills. However, with the advent of artificial intelligence, Dazerolab has developed an innovative solution: BollettaMaster. This

Today AI is the magic word: aided by the success of ChatGPT, artificial intelligence is rapidly gaining importance in many spheres of life, influencing both people’s daily lives and the work of companies. For the latter, AI is clearly the next step in the digitization that has already exploded during the Covid period and an

What does it mean for a company to become customer centric? And what are the solutions that a company can implement on a practical level to set a path towards customer centricity? We talked about this last week in our LinkedIn live to clarify to those who follow us what the opportunities and possibilities are

On our blog we wrote extensively about automation and AI. No wonder: we believe they are the keys to taking our customers into the future, making their operations smoother and facilitating the understanding of their customers’ needs and desires. There is no doubt about it: AI is revolutionizing customer experience by providing companies with the

The new digital needs that have arisen in recent years are here to stay: for the convenience of companies that can finally automate processes and streamline the operational document phase, and for the increasingly smart-oriented customers’ requests. Services such as SaaS and cloud-based tools are now essential and the line between digital and physical is